Symantec Mail Security For Microsoft Exchange Download Work
To download and set up Symantec Mail Security for Microsoft Exchange (SMSMSE), you must use the official Broadcom Support Portal. Since Broadcom acquired Symantec’s enterprise business, all software downloads, license keys, and technical documentation are hosted on their unified platform . 1. Downloading the Software
The software is not available via a public direct link; you must have an active entitlement (license) to access the installer . Access the Portal: Log in to the Broadcom Support Portal .
Locate Entitlements: On the left-hand panel, click My Entitlements. Search for your product using your serial number, Site ID, or contract number .
Select Product: Expand your site list, find Symantec Mail Security for Microsoft Exchange, and click the Downloads icon .
Choose Version: Select the appropriate release (e.g., version 7.10) and click the download icon to retrieve the installation package . 2. Pre-Installation Requirements
Before running the installer, ensure your environment meets these critical specifications: System Resources:
RAM: At least 2 GB dedicated to SMSMSE, in addition to the base requirements for Windows and Exchange .
Disk Space: Minimum 4 GB for the application (additional space is needed for logs and quarantined items) . Software Dependencies: symantec mail security for microsoft exchange download
Microsoft .NET Framework (version 4.5 or later for Exchange 2013+) . IIS Manager and ASP.NET components . DirectX 9 or later and MDAC 2.8 or later .
Service Account: You must create a dedicated domain user account that has a mailbox and is a member of the Organization Management group under Microsoft Exchange . 3. Installation Steps
Once you have downloaded and extracted the installation package:
Run Setup: Navigate to the /SMSMSE/Install folder and run Setup.exe as a Windows Domain Administrator .
Accept Terms: Follow the prompts to accept the license agreement .
Choose Setup Type: Select Custom if you need to install only specific components (like just the console) or Typical for a standard local server installation .
Configure Notifications: Enter the administrator email address that will receive scan violation alerts and system notifications . To download and set up Symantec Mail Security
Complete & Log Off: Click Install, then Finish. You must log off and log back onto the server to finalize the process . 4. License Activation
Symantec provides a serial number upon purchase. You must register this number on the Broadcom licensing site to receive a Symantec License File (.slf) . Once received via email, open the SMSMSE console.
Navigate to the Admin tab and select Licensing to import the .slf file to each server .
Symantec Mail Security for Microsoft Exchange (SMSMSE) is a legacy on-premises email security solution that officially reached its End-of-Life (EOL) on December 31, 2024. New sales and capacity additions for the product ceased in November 2022, and it is no longer actively supported or available for new subscriptions through Broadcom. Download and Availability
As the product is EOL, official downloads are restricted to existing customers who still hold valid support contracts or legacy entitlements.
Broadcom Support Portal: Authenticated users with active contracts can download the latest supported version (v7.10) from the Broadcom Support Portal.
No Trial Versions: Since the product's retirement, official trial downloads for SMSMSE are no longer provided by Broadcom. Multi-threaded scanning engine – one thread per CPU
Supported Platforms: The final versions of SMSMSE support Microsoft Exchange 2013, 2016, and 2019. It will not support versions of Exchange released after 2019. Technical Overview & Requirements
SMSMSE provides real-time protection against viruses, phishing, and spam directly on the Exchange server. System Requirements: Memory: At least 4GB of RAM is recommended.
Disk Space: Approximately 4GB for the application, excluding quarantine and log storage.
Software: Requires .NET Framework 4.5 or later for Exchange 2013+.
Scanning Roles: It must be installed on Edge Transport, Hub Transport, or Mailbox roles to ensure full scanning of SMTP traffic (Port 25).
Updates: While the product may still run on legacy systems, content updates (virus definitions) are no longer guaranteed after the EOL date unless otherwise specified by Broadcom for specific legacy contracts. Replacement Solutions
Broadcom has transitioned its focus away from on-server scanning to cloud-based gateway services. Server system requirements - Broadcom TechDocs
3.2 Performance & Scalability
- Multi-threaded scanning engine – one thread per CPU core
- Cache scanning – repeatedly seen attachments scanned once per configurable interval (default 2 hours)
- Max message size – configurable up to 200 MB (default 25 MB)
- Deferred scanning – large messages scanned after initial acceptance to avoid SMTP timeout
2. Broadcom File Connect (Direct download for entitled users)
- URL: https://fileconnect.broadcom.com
- Use the same credentials and search for
SMSME.
The Successor: Symantec Cloud Secure Web Gateway
Symantec recognized that the future of email security does not reside on the mail server itself, but in the cloud. The direct successor to the on-premises Exchange software is Symantec Cloud Secure Web Gateway (Cloud SWG), formerly known as MessageLabs.
Cloud SWG offers several advantages over the legacy Exchange product:
- Scalability: It handles email scanning before it hits the corporate network, reducing the load on Exchange servers.
- Modern Threats: It utilizes AI and machine learning to detect Business Email Compromise (BEC) and phishing, which signature-based on-prem software often misses.
- Hybrid Support: It integrates seamlessly with Microsoft 365 (Office 365) and hybrid Exchange environments.