Dealing with a missing or "0" IMEI on your Motorola One Action can be a real headache, usually cutting off your cellular service entirely. This typically happens after a bad software flash or a corrupted system update.
Before trying advanced tools, always check if your IMEI is actually missing by dialing *#06# in your phone app or checking Settings > About phone. If it shows "Unknown" or "0," here are the most effective ways to get it back: 1. The Simple Restart & Reset Sometimes the modem just needs a kick.
Force Restart: Hold the Power and Volume Down buttons for 10-15 seconds.
Network Reset: Go to Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth. This won't delete your photos, but it resets your cellular connections. 2. Factory Reset (Recovery Mode)
If the software is glitchy, a clean slate might fix the partition error. Power off your phone.
Press and hold Power + Volume Down to enter the Fastboot menu. motorola one action imei repair
Use the volume keys to find Recovery Mode and press Power to select.
If you see the "No Command" robot, hold Power and tap Volume Up. Select Wipe data/factory reset. 3. Use the Motorola Rescue and Smart Assistant (RSA)
This is the safest official method. Motorola’s official Rescue and Smart Assistant tool can re-flash the correct firmware for your specific device model, which often restores the lost IMEI partition. 4. Advanced Technical Repairs (MTK Tools)
The Motorola One Action uses a Samsung Exynos 9609 chipset (not the typical MTK), which makes standard "MTK Engineering Mode" fixes less likely to work. For persistent IMEI issues:
ChimeraTool: Professional technicians often use ChimeraTool to "Repair" or "Patch" the IMEI if the original one was corrupted. Dealing with a missing or "0" IMEI on
Note: This requires a PC, a high-quality USB cable, and often a paid license for the software.
⚠️ Important Note: Changing an IMEI to a number other than the one originally assigned to the device is illegal in many countries. These steps are intended for restoring your original, lost IMEI.
Do you have access to a Windows PC to try the official Rescue tool, or
How do I find my IMEI / serial number? - Motorola Support US
You can find your IMEI number by dialing *#06# in the Phone app. Your serial number may be imprinted on your SIM card tray. Motorola Support US Reset my device| Motorola Support US persist modemst1 and modemst2 fsg nvram
If your Motorola One Action is currently working fine, back up these partitions immediately via rooted shell or TWRP:
persistmodemst1 and modemst2fsgnvramCommand (requires root):
dd if=/dev/block/by-name/persist of=/sdcard/persist.img
dd if=/dev/block/by-name/modemst1 of=/sdcard/modemst1.bin
Store these backups on your PC and cloud. They are unique to your device and useless for anyone else.
If your bootloader is already unlocked and the phone is rooted with Magisk, you can repair the IMEI directly via the terminal.
Download the Motorola IMEI Repair Tool (e.g., Moto_IMEI_Tool_v2.1 or MAUI META specific for Exynos/Shannon).
This is the safest and most common method for Motorola One Action IMEI repair. It uses the phone’s built-in engineering mode.
If you want, I can provide a concise, model-specific list of official firmware/loader filenames and the common tools for MediaTek vs Qualcomm Motorola One Action variants—tell me which chipset/region your phone is or paste the model number from Settings.