Hp 8653 Motherboard ((new))

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hp 8653 motherboard
hp 8653 motherboard
hp 8653 motherboard
hp 8653 motherboard
hp 8653 motherboard
hp 8653 motherboard
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hp 8653 motherboard

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Hp 8653 Motherboard ((new)) <RECOMMENDED>

The HP 8653 motherboard, colloquially known by its HP internal codename "Rother," is a customized proprietary motherboard primarily found in the HP Pavilion Gaming Desktop (TG01 series) and HP Envy TE01 models. Built on the Intel H370 chipset, it serves as a mid-range foundation for pre-built gaming and multimedia towers, balancing performance with the space constraints of a customized form factor. Core Specifications and Architecture

Chipset & Socket: It features the Intel H370 chipset and an LGA1151 socket, specifically designed to support 8th and 9th Generation Intel Core "Coffee Lake" processors.

Form Factor: The board uses a customized size (approximately 29.09 x 20.3 cm), which often makes it incompatible with standard ATX or Micro-ATX aftermarket cases without significant modification. Memory Support: It includes two DDR4 UDIMM (288-pin) slots.

Official Limit: HP documentation often cites a maximum of 32 GB (2 x 16 GB) of DDR4-2666 RAM.

Community Testing: Some users have reported successfully running up to 64 GB (2 x 32 GB) using compatible modules. Processor Compatibility

The HP 8653 supports a wide range of CPUs up to a 65W Thermal Design Power (TDP). Supported upgrades include: Intel Core i7: i7-9700, i7-9700F, and i7-8700. Intel Core i5: i5-9400, i5-9400F, and i5-8400. Intel Core i3: i3-9100, i3-9100F, and i3-8100. Entry-Level: Intel Pentium Gold G5420 and Celeron G4930. Expansion and Connectivity

The motherboard is designed for modern peripheral support despite its OEM nature:

Graphics & Expansion: It provides one PCIe x16 slot for dedicated graphics cards and one PCIe x1 slot for other expansion needs.

Storage: Includes one M.2 socket 3, key M for NVMe SSDs (supporting 2280/2242 types) and standard SATA ports for traditional drives.

Networking: Integrated Realtek RTL8118ASH (or similar) providing 10/100/1000 Mb/s Gigabit Ethernet. It also typically has one M.2 socket 1, key A reserved for a WLAN/Bluetooth card.

Audio: Features the Realtek ALC3601-CG codec, supporting 5.1 channel high-definition audio. Input/Output (I/O) Ports

While specific configurations can vary by PC model, the standard back I/O includes: USB: Four USB 2.0 Type-A ports.

Video: One HDMI 1.4b port and one VGA port for integrated graphics. Audio: Three standard 3.5mm audio jacks. Network: One RJ-45 Ethernet port. Key Considerations for Upgraders

Solved: CPU upgrade, a question about compatibility - 8657774

HP 8653 motherboard , often referred to by its internal HP codename

, is a customized proprietary board found in popular mid-range systems like the HP Pavilion Gaming TG01 HP Envy TE01 Designed around the Intel H370 chipset

, it supports 8th and 9th Generation Intel Core "Coffee Lake" processors. Core Specifications & Architecture LGA 1151 (Socket H4). Form Factor:

Customized proprietary (approx. 24.13 x 24.13 cm or 9.5 x 9.5 in), designed specifically for HP desktop chassis. Intel H370. Power Delivery:

Uses a non-standard proprietary 4-pin/7-pin power connector instead of a standard 24-pin ATX, making aftermarket power supply upgrades difficult without adapters. Processor Compatibility The board is optimized for processors with a TDP up to 65W Supported CPUs:

Includes Intel Core i3, i5, and i7 chips from the 8th and 9th generations, such as the i7-8700 and i7-9700 Integrated Graphics:

Supports Intel UHD Graphics 630 (processor dependent) with onboard video outputs. Memory & Expansion RAM Slots: 2 x 288-pin DDR4 UDIMM slots. Max Capacity: Officially supports up to

(2 x 16GB) of DDR4-2666 MHz Non-ECC RAM. Some users report success with 64GB configurations using specialized Crucial memory modules PCIe Slots: 1 x PCI Express x16 (typically used for dedicated GPUs). 1 x PCI Express x1. M.2 Storage: 1 x M.2 Socket 3, Key M (supports NVMe PCIe x4 SSDs). M.2 Networking: 1 x M.2 Socket 1, Key A (occupied by WLAN/Bluetooth card). Connectivity & Rear I/O

The Rother board features a modern array of ports for peripherals and high-speed data: Rear Ports:

4 x USB 2.0 Type-A, 1 x HDMI 1.4, 1 x VGA, 1 x RJ-45 (Gigabit Ethernet), and 3-stack Audio jacks. Front/Internal Headers: Often includes headers for USB 3.2 Gen 1 (Type-A and Type-C) which are routed to the front of the HP chassis. Are you planning to upgrade the CPU add more RAM to this specific motherboard?

Solved: CPU upgrade, a question about compatibility - 8657774

The HP 8653 motherboard, also known by its HP codename "Rother," is a customized proprietary motherboard frequently found in HP desktop models such as the HP Envy TE01, Pavilion Gaming TG01, and Pavilion TP01. It is built on the Intel H370 chipset and designed for 8th and 9th Gen Intel processors. Technical Specifications

Form Factor: Customized (non-standard); dimensions are approximately 29.09 x 20.3 cm (11.45 x 7.99 in). Socket Type: LGA 1151. Chipset: Intel H370. Memory: Two DDR4 UDIMM (288-pin) sockets.

Supports up to 32 GB (2 x 16 GB) of DDR4-2666 MHz Non-ECC RAM.

Note: Some users have reported compatibility with up to 64 GB via specific third-party modules. hp 8653 motherboard

Processor Support: Supports CPUs with a TDP up to 65 W, including: Intel Core i7-9700 / i7-9700F Intel Core i5-9400 / i5-9400F Intel Core i3-9100 / i3-9100F Expansion & Storage: One PCIe x16 slot for graphics cards. One M.2 socket for SSDs (Socket 3, Key M). Standard SATA ports for traditional hard drives.

I/O Ports: Includes USB 3.1 Gen 1 Type-C, USB 3.1 Gen 1 Type-A, HDMI v1.4b, and integrated RJ-45 Ethernet. Upgrade Considerations

Solved: CPU upgrade, a question about compatibility - 8657774

The "Rother" (8653) Motherboard: A Deep Dive into HP’s Hidden Powerhouse

If you’ve ever cracked open an HP Pavilion Gaming Desktop or a high-end HP Envy model, you might have spotted a sleek, dark circuit board with the cryptic label SSID: 8653. Known among enthusiasts by its code name, "Rother," this proprietary motherboard is the heart of some of HP's most popular pre-built machines.

While OEM (Original Equipment Manufacturer) boards often get a bad rap for being "locked down," the Rother 8653 has a few surprises up its sleeve for those looking to squeeze every bit of performance out of their system. Under the Hood: The Specs That Matter

The Rother motherboard is built on the Intel H370 chipset and features the LGA 1151 socket, specifically designed for 8th and 9th Generation Intel Core processors. Form Factor: Customized (roughly 29.09 x 20.3 cm).

Memory: Two DDR4 UDIMM (288-pin) slots. While HP officially states it supports up to 32GB of DDR4-2666, some users and community experts from the HP Support Community suggest it can handle up to 64GB with the right modules.

Storage: Includes a standard SATA port for traditional drives and one M.2 socket 3 (Type 2280) for NVMe SSDs. Note that the M.2 slot runs at PCIe x2 speeds, which might throttle some high-end drives to half their maximum speed.

Audio & Networking: Features integrated Realtek ALC3601 5.1 channel audio and a Realtek RTL8111HSH Gigabit LAN controller. The Upgrade Path: How Far Can You Go?

One of the most common questions on forums like r/pcmasterrace is about upgrading the CPU. Because the board is rated for a TDP of up to 65W, you have some solid options:

Intel Core i7-9700/i7-9700F: The top-tier officially supported upgrade for maximum multi-core performance.

Intel Core i5-9400/i5-9400F: A great "sweet spot" for gaming without breaking the bank.

Intel Core i3-9100: A reliable budget choice for everyday productivity.

Pro Tip: Avoid "K" series processors (like the i9-9900K). While they might fit the socket, the board's basic VRM (Voltage Regulator Module) and 65W limit mean the CPU will likely downclock, resulting in wasted potential and poor performance. The Proprietary Problem

The biggest hurdle for "Rother" owners is its proprietary nature. Unlike standard ATX boards, HP uses a non-standard power connector—an 8-pin and a 4-pin setup rather than the universal 24-pin. This makes upgrading your Power Supply Unit (PSU) a challenge. If you're eyeing a beefy new GPU, you may need to source a specific HP-branded 500W PSU (like the L05757-800) or use specialized adapters.

Solved: CPU upgrade, a question about compatibility - 8657774

The HP 8653 motherboard , commonly referred to by its HP internal name "Rother," is a proprietary motherboard used in several HP desktop series, including the HP Pavilion Gaming Desktop TG01 and the HP ENVY Desktop TE01. Technical Specifications

The Rother motherboard is designed for Intel-based systems and typically features the following core specifications: Problem - HP Support Community - 8108559

The HP 8653 Motherboard (internally codenamed "Rother") is a proprietary OEM motherboard primarily found in prebuilt systems like the HP Pavilion Gaming TG01 and HP Envy TE01. ⚙️ Key Specifications Form Factor Customized (roughly 11.45 x 7.99 in) Chipset Intel H370 CPU Socket LGA 1151 (Supports Intel 8th and 9th Gen) RAM 2x DDR4 UDIMM slots (Up to 32GB @ 2666MHz) Expansion 1x PCIe x16 (for GPU); 1x M.2 (for NVMe SSD) I/O Ports USB-C 3.1, USB 3.2 Gen 1, HDMI 1.4, and RJ-45 Ethernet 📈 Performance & Limitations

This board is designed for a "plug-and-play" consumer experience but presents significant hurdles for enthusiasts or those looking to upgrade.

Upgrade Restrictions: The board is strictly limited to 65W TDP processors. While higher-end chips like the i9-9900K may physically fit, they will likely be bottlenecked by the basic VRM (Voltage Regulator Module), leading to performance drops.

Storage Bottleneck: Users on HP Support Forums have noted that the M.2 slot may only run at PCIe x2 speeds, effectively cutting the potential speed of modern NVMe drives in half.

Proprietary Design: It uses non-standard power connectors. If you want to replace the power supply, you'll likely need specialized adapters or a specific HP-branded PSU. 💬 Community Perspectives

“From a quick Googling, the motherboard seems to have very basic VRM. Technically you can put a 9900K in it and it will boot up, but the performance will be limited by the VRM since they cannot handle the power pushed to that CPU.” Reddit · r/pcmasterrace · 2 years ago

“The board has 3 SATA data headers (DVD and HD occupied, so a spare header is there).” HP Support Community · 5 years ago 💡 Verdict

is a reliable "workhorse" for its intended purpose—mid-range gaming and daily productivity. However, its proprietary form factor and limited BIOS options make it a poor choice for anyone interested in PC building or future-proofing. It is best treated as a fixed component of your prebuilt system rather than a foundation for a custom project.

Solved: CPU upgrade, a question about compatibility - 8657774 The HP 8653 motherboard , colloquially known by

HP 8653 motherboard , also known by its HP internal SSID , is a specialized system board used primarily in the HP Envy Desktop TE01 series

. It is designed to support 10th-generation Intel Core processors and adheres to HP's proprietary standards for power and connectivity. HP Support Community Core Specifications Form Factor:

Custom/Proprietary (Approximately 24.0 x 24.0 cm), designed specifically for Envy desktop chassis. Intel H470. CPU Socket:

LGA 1200, supporting 10th Gen Intel processors (Comet Lake) with up to 65W TDP. Memory Support: Two DDR4 DIMM (288-pin) slots. Supports up to 32 GB (2 x 16 GB).

Speed: Up to PC4-23400 (DDR4-2933) depending on the installed processor. Expansion Slots: One PCIe x16 (Gen 3). One PCIe x1 (Gen 3). Two M.2 slots (one for SSD, one for WLAN/Bluetooth). HP Support Community Input/Output & Connectivity Rear Ports:

Typically includes USB 3.2 Gen 1, USB 2.0, HDMI 1.4b, VGA (optional), and an RJ-45 Ethernet port. Integrated Realtek ALC3601 with 5.1 channel support. Networking: Integrated 10/100/1000 GbE LAN. Key Technical Insights for Upgraders UEFI Limitation: The board is UEFI-only by default

. When upgrading to certain older or specialized graphics cards (like some GTX 1080 models), users may need to enable Legacy Support/CSM

in the BIOS (Esc → F10 → Advanced → Boot Options) to achieve video output. Power Supply:

This motherboard uses HP’s proprietary power connectors rather than a standard 24-pin ATX connector. This makes upgrading to third-party power supplies difficult without specific adapters.

The primary M.2 slot supports NVMe SSDs, providing a significant speed advantage over standard SATA drives. HP Support Community recommended RAM modules for this specific board? GTX 1080 No Display in HP Envy TE01-0034 - HP Community

The HP 8653 motherboard, also known as the Rother motherboard (SSID: 8653), is a custom-designed component typically found in HP Pavilion Gaming and Envy desktops. It is built to support 8th and 9th Gen Intel Core processors and uses a proprietary layout that includes non-standard power connectors, which can make third-party power supply or case upgrades challenging. Quick Facts

Processor Support: Intel Core i3, i5, i7, and i9 (Coffee Lake-S/R). Socket Type: LGA 1151.

RAM: Supports up to 32GB of DDR4-2666 MHz UDIMM across two slots.

Storage: Typically includes three SATA data headers and one M.2 slot for SSDs.

Form Factor: Proprietary custom shape used in specific HP desktop series. Processor and Memory

The board is compatible with a wide range of Intel processors with a 65W TDP, such as the Intel Core i7-9700 and i5-9400. While higher-tier "K" series chips (like the i7-8700K) may boot, the motherboard's basic VRM design may throttle performance during heavy use. For memory, while HP officially lists a 32GB maximum, some third-party sources suggest it may support up to 64GB with specific 32GB modules. Graphics and Expansion

The HP 8653 features a single PCIe x16 slot for dedicated graphics cards. It is compatible with modern GPUs like the RTX 30-series, provided the power supply can handle the wattage. Users attempting to install older cards, such as a GTX 1080, may need to enable CSM/Legacy Support in the BIOS to get a display output, as the board is UEFI-only by default. Connectivity and Customization

Rear Ports: Standard I/O includes USB 3.1, HDMI, and Ethernet ports.

Power Supply Issues: It uses a non-standard 4-pin or proprietary "P2" power connector instead of the standard 24-pin ATX connector, making standard power supply upgrades difficult without specialized adapters.

Expansion: Includes three SATA ports for additional hard drives or SSDs, though you may need to purchase separate SATA data cables. GTX 1080 No Display in HP Envy TE01-0034 - HP Community

HP 8653 Motherboard: A Comprehensive Review

The HP 8653 motherboard is a high-performance motherboard designed for HP's Pavilion and Compaq Presario series computers. Released in the early 2000s, this motherboard supports Intel's LGA 775 socket processors, making it a popular choice among PC enthusiasts and gamers of its time. In this write-up, we will delve into the features, specifications, and capabilities of the HP 8653 motherboard, exploring its strengths and weaknesses.

Overview and Features

The HP 8653 motherboard is based on the Intel 865G chipset, which provides a robust foundation for the motherboard's features and performance. The board supports Intel's Pentium 4, Pentium D, and Core 2 Duo processors, making it a versatile option for users seeking high-performance computing. The motherboard also features four DDR DIMM slots, supporting up to 4GB of RAM, with a maximum speed of 400MHz.

Key Features:

Specifications

Here are the detailed specifications of the HP 8653 motherboard:

Performance and Compatibility

The HP 8653 motherboard delivers solid performance, thanks to its Intel 865G chipset and support for high-performance processors. With a maximum RAM capacity of 4GB, users can enjoy smooth performance in most applications, including gaming and multimedia tasks.

In terms of compatibility, the motherboard supports a wide range of Intel processors, including:

The motherboard also supports various graphics cards, including NVIDIA's GeForce 6 and 7 series, and ATI's Radeon X300 and X500 series.

Advantages and Disadvantages

Advantages:

Disadvantages:

Conclusion

The HP 8653 motherboard is a capable and feature-rich platform that offers high-performance capabilities and flexible expansion options. While its technology may seem outdated compared to modern motherboards, it remains a reliable and efficient solution for users seeking a budget-friendly upgrade or replacement for their aging systems. If you're looking for a retro computing project or need a reliable motherboard for a vintage system, the HP 8653 is definitely worth considering.

Recommendations

By understanding the features, specifications, and capabilities of the HP 8653 motherboard, users can make informed decisions about their computing needs and explore the possibilities of retro computing.

HP 8653 motherboard , also known by its SSID "Rother," is a proprietary board commonly used in HP Pavilion Gaming Desktop series computers, such as the Key Technical Specifications Processor Support

: Supports 8th and 9th Generation Intel Core processors (Coffee Lake-R) with a Thermal Design Power (TDP) up to 95W. Common compatible CPUs

: i7-8700, i7-9700, and even i9-9900K, though high-end chips may face power delivery (VRM) limitations. Memory (RAM) : 2 x 288-pin DDR4 UDIMM sockets. Max Capacity

: Officially supports up to 32GB (2 x 16GB), though third-party testing has indicated support for up to 64GB (2 x 32GB) : Optimized for (PC4-21300). Storage Expansion

: Typically features one M.2 socket for an SSD (NVMe/PCIe) and another for a wireless card (Key A).

: Includes standard SATA connectors for traditional hard drives or 2.5" SSDs. HP Support Community Typical I/O Connectivity

While port layout can vary slightly by specific PC model, the Rother board generally includes:

: 1x USB Type-C, 4x USB 3.1 Type-A, and a headphone/mic combo jack.

: 4x USB 2.0 Type-A, 1x RJ-45 (Ethernet), 1x HDMI, 1x VGA, and standard audio line-in/out ports. Upgrade Considerations Form Factor : This is a proprietary HP board

, meaning it has non-standard mounting holes and power connectors. It is not easily swappable into standard aftermarket ATX or Micro-ATX cases. Power Supply

: Requires specific HP power supplies with proprietary headers; standard 24-pin ATX power supplies are not natively compatible. step-by-step instructions to upgrade the RAM or CPU on this specific board?

Solved: CPU upgrade, a question about compatibility - 8657774


Final Thoughts

The HP 8653 motherboard is a fascinating relic of the Unix workstation era. It represents a time when HP engineered every component for mission-critical uptime, not cost-cutting. Whether you are a repair technician trying to resurrect a hospital CT scanner or a vintage computer enthusiast who loves the smell of 72-pin SIMMs, this board commands respect.

However, be prepared for the maintenance. Recapping, replacing RTC modules, and hunting for proprietary SCSI drives are part of the ownership experience. If you are patient and skilled, the HP 8653 will reward you with a rock-solid system that, in its day, helped design airplanes, render Jurassic Park dinosaurs, and route global financial data.

Have a repair story or a source for HP 8653 parts? Share it in the comments below. And if you are looking for a replacement board, check our trusted vendor list (updated monthly).


Keywords: hp 8653 motherboard, HP 8653 specifications, HP 8653 repair, HP 8653 for sale, HP PA-RISC motherboard, legacy HP workstation board.

2. Weak CMOS Battery

The board uses a Dallas DS1287 RTC (Real Time Clock) module, which contains an internal battery. After 25+ years, these are almost all dead.

Why Was the HP 8653 Motherboard So Special?

For modern users, these specs look laughable. But in context, the HP 8653 was a revolution. Socket LGA 775: Supports Intel's LGA 775 socket

Alternatives & Comparison: 8653 vs. 875P vs. 915G

| Feature | HP 8653 (865G) | Intel 875P (Canterwood) | Intel 915G | | :--- | :--- | :--- | :--- | | Socket | LGA 775 | Socket 478 / LGA 775 | LGA 775 | | Memory | DDR (Only) | Dual-channel DDR | DDR2 | | Graphics Slot | AGP 8x | AGP 8x | PCI-Express x16 | | SATA Speed | 1.5 Gb/s | 1.5 Gb/s | 3.0 Gb/s | | Retro Gaming | Excellent (Win98/XP) | Excellent (Overclockable) | Poor (Win98 drivers) |

The HP 8653 is superior to the 915G for Windows 98 gaming (due to legacy IDE and AGP) but inferior to the 875P for enthusiast overclocking.


The HP 865 Chipset Motherboards: Powering the Pentium 4 Era

Common failures and symptoms

Sourcing parts and manuals

Diagnostics checklist

  1. Swap PSU with a known-good unit and test minimal components (CPU, 1 stick RAM, onboard video).
  2. Remove all nonessential peripherals and expansion cards.
  3. Reseat CPU, RAM, GPU (if present), and all power connectors; check for bent pins or socket damage.
  4. Inspect capacitors for bulging or leaking; check VRM area for burnt components.
  5. Clear CMOS by removing the battery for 5–10 minutes or using the jumper.
  6. Test RAM sticks individually in each slot to isolate bad DIMM or slot.
  7. Use a POST speaker/beep codes and consult the service manual for meanings.
  8. Boot from USB or external drive to rule out storage/OS issues.

Тревоги

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hp 8653 motherboard

Уведомления о тревогах

Если будет 10 тревог от датчика ИК,
на панели сверху появится одна строка.

Если будут тревоги и по тех. датчикам,
и по температуре, и тревожную кнопку нажмут — будет несколько строк.

Тревогу можно отменить, нажав на кнопку  «Отменить» на красной панели сверху.

Взятие и снятие раздела единым кодом

Если объект разбит на разделы, то в MyAlarm они отображаются в виде иконок. По иконкам можно определить текущий статус раздела: взят или снят с охраны.

Единый код взятия / снятия

hp 8653 motherboard

У каждого пользователя есть код, с помощью которого он может взять или снять любой из доступных ему разделов. Удалённо, через мобильное приложение.

hp 8653 motherboard

Единый код взятия / снятия

У каждого пользователя есть код, с помощью которого он может взять или снять любой из доступных ему разделов. Удалённо, через мобильное приложение.

hp 8653 motherboard

Тревоги

В случае тревоги, у иконки раздела появится красный колокольчик. На телефон придёт пуш-уведомление, а в ленте событий появится соответствующее событие.

Пуш-уведомления

MyAlarm отправляет пуш-уведомления по самым важным событиям: тревоги, взятия / снятия, неисправности и другие.

hp 8653 motherboardhp 8653 motherboard

Индивидуальная настройка

Для каждого объекта вы можете выбрать, какие уведомления вы хотите получать, а какие нет.

Пуши голосом Риты

Рита (речевой информатор) — это голосовой помощник, точнее помощница. Как Сири в продуктах Эппл или Алиса у Яндекса.

Вы можете настроить звук для пуш-уведомлений. Если выберите Риту, то при получении пуша услышите содержание уведомления голосом Риты, не доставая телефон из кармана.

Настраиваемая лента событий

Оператор Центра Охраны настраивает для каждого объекта какие события должны попасть в ленту клиента.

hp 8653 motherboard
hp 8653 motherboard

Взятия и снятия с фотографией пользователей, именем и фамилией.

hp 8653 motherboard

Отсутствие 220 В, неисправность АКБ, разрывы шлейфов и другие ошибки охранной системы.

hp 8653 motherboard

Уведомления о превышении
или понижении температуры
на объекте относительно пороговых значений.

hp 8653 motherboard

Боевые тревоги

hp 8653 motherboard

Действия оператора и события о ходе отработки тревоги

hp 8653 motherboard

Технологические тревоги: возгорание, протечка воды, температура, утечка газа.

Виртуальная тревожная кнопка

hp 8653 motherboard

Бесплатная установка

Чтобы тревожная кнопка появилась у клиента в приложении, оператор Центра охраны выдаёт разрешение на использование КТС в MyAlarm.

Всегда под рукой

Для нажатия тревожной кнопки необязательно присутствовать на объекте, так тревожная кнопка находится в приложении MyAlarm.

Контроль температуры

С установленным на объекте температурным датчиком вы можете задать в конфигурации прибора нижний и верхний пороги срабатывания. Как только температура достигнет пороговой, клиент получит пуш-уведомление.

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Цветочный магазин

На складе цветов температура должна быть не выше 5 градусов, чтобы цветы не завяли. Как только температура поднимется выше пороговой — приложение сразу отправит уведомление.

Загородный дом

Для отопительной системы в коттедже важно, чтобы температура не опускалась ниже нуля, иначе трубы замёрзнут и лопнут. Если температура упадёт ниже пороговой — вы тут же получите пуш-уведомление.

Контроль температуры

MyAlarm выводит показания температурных датчиков прямо на экран мобильного телефона. Вы можете подключить до 4-х датчиков на одну контрольную панель и дать им понятное название в мобильном приложении.

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Оповещения при изменениии температуры

У каждого датчика два пороговых значения. Если температура опустится ниже или поднимется выше пороговой, вы об этом узнаете:

  • на телефон придёт пуш-уведомление;
  • у иконки датчика появится сигнал тревоги;
  • в ленте появится тревожное событие.
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Датчики

Беспроводной датчик температуры СН-Цельсий и выносной проводной датчик.

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Скоро

Баланс лицевого счёта

Если в Центре охраны настроена связь с бухгалтерской программой охранного предприятия, то ЧОП может напоминать клиентам через мобильное приложение о необходимости пополнить баланс и проинформировать о задолженности.

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Четыре уровня информирования о задолженности

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Клиент оплатил услуги охраны вовремя.

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Для списания абонентской платы недостаточно средств.

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Скоро списание абонентской платы.

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Объект отключён от услуг охраны за неуплату.

Для вип-клиентов

Для клиентов с особыми условиями охраны и оплаты предусмотрены гибкие настройки информирования. Либо, его вообще можно отключить.

Приглашение пользователей

Оператор Центра охраны в настройках объекта приглашает одного или нескольких клиентов в качестве администратора объекта в мобильном приложении. Администраторы меняют название объектов, разделов… и приглашают других пользователей.

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Приглашение пользователей

Пользователи, которые могут управлять объектом изначально сконфигурированы в настройках контрольной панели (№ пользователя, доступные разделы, код взятия / снятия) и выводятся в приложении, но аккаунтов у этих пользователей ещё нет.

Администратор заходит на страницу пользователя в MyAlarm и приглашает его. Пользователь получает СМС с инструкцией: где скачать MyAlarm и что делать дальше.

Информация об объекте и пользователях

В настройках объекта клиент видит пользователей и администраторов с номерами телефонов, по которым может позвонить прямо из приложения.

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Настройки

В настройках пользователя клиент видит фото пользователя, фамилию, имя, телефон, использование MyAlarm, какие помещения охраняются, какие видеокамеры и какие устройства активны.

В настройках объекта клиент видит название объекта и охраняемые разделы, индивидуальную настройку пуш-уведомлений, настройки видеокамер и умного дома.

Удаленное управление электроприборами

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Приложение MyAlarm может управлять любыми подключенными электроприборами при помощи устройств СН-Реле, СН-Выключатель и СН-Розетки, или при помощи дискретных выходов контрольной панели.

Чем можно управлять из MyAlarm:

  • Централизованно или выборочно включать свет в офисе;
  • Закрывать роллеты на окнах магазина;
  • Включать отопительный котёл в загородном коттедже;
  • Управлять обычными бытовыми приборами: торшером или обогревателем.

Заявки на сервис

Клиент может отправить заявку на обслуживание прямо из MyAlarm. Он видит состояние заявки, не пропустит дату ремонта, а по окончании работы поставит оценку инженеру.

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Отправка заявки

Клиенту не нужно звонить в охранное предприятие, чтобы сообщить о неисправности. Оператор пульта не отвлекается на звонки.

Отработка заявки

Отправленная заявка попадает к диспетчеру сервисной службы и он назначает её инженеру. В MyAlarm отображается статус заявки и дата ремонта.

Подробнее о работе с заявками.