How To Reset Samsung Ml-2165 Printer ((full)) May 2026

To reset a Samsung ML-2165 Go to product viewer dialog for this item.

printer, you can use a button combination to clear temporary errors or access a "Tech Menu" for a deeper memory clear. Since this model lacks a display screen, these resets rely on the LED indicators. Basic Reset (For Minor Errors)

If the printer is unresponsive or showing a flashing error light, a simple power cycle or button reset often works:

Unplug and Wait: Turn the printer off and unplug the power cord. Wait for approximately 5 minutes before plugging it back in.

Toner Counter Reset: While the printer is on, press and hold the Stop/Clear (green) button for about 5 seconds until the lights stop flashing.

Factory Restore Alternative: Hold the Stop button for 15 seconds to trigger a factory setting restoration on many Samsung laser models. Accessing the Tech Menu (Hard Reset) For printers without a numeric keypad (like the Go to product viewer dialog for this item.

), you can sometimes enter a service mode to clear all data using a specific button sequence. Note that this requires speed and precision: Ensure the printer is powered on and in a "Ready" state.

Press the following sequence quickly: Menu → Down → Left → Right → OK → Clear → OK → Menu.

Once in the Tech Menu, navigate to Data Setup and select Clear All Memory to restore factory defaults. Firmware/Toner Chip Reset

If you are trying to reset the printer to accept refilled cartridges without chips, be aware that this often requires a "firmware fix."

Print Configuration Report: Hold the Print Screen/WPS button for 10 seconds until the LED flashes once, then release. This report will show your current firmware version, which is necessary if you plan to use a software-based firmware reset tool.

Counter Reset to 100%: Some firmware fixes allow counters to reset to 100% every time the printer is restarted. Troubleshooting Lights

Flashing Power/WPS Lights: Usually indicates a connectivity issue or internal hardware error. Try reseating the toner cartridge and checking for paper jams. how to reset samsung ml-2165 printer

Orange Error Light: Often indicates a paper jam or a sensor blockage. Inspect the paper path and sensors.

For further assistance, you can visit the HP Support page for Samsung ML-2165 (HP now handles Samsung printer support). Samsung ML-2165 Laser Printer series - HP Support

Resetting the Samsung ML-2165 printer typically involves resetting the toner counter or performing a factory reset to clear internal memory. 1. Basic Toner Counter Reset

If you are receiving a "Toner Empty" or "Replace Toner" message despite having toner, you can try this simple button-based reset:

Method: While the printer is on and in a ready state, press and hold the Print Screen / WPS button (located above the power button).

Timing: Hold it for about 5–10 seconds until the LED status light flashes once, then release.

Result: This often clears temporary sensor errors or forces the printer to re-read the cartridge status. 2. Printing Reports for Advanced Reset

For more complex firmware-based resets (often used to permanently bypass chip requirements), you must first identify your printer's specific data:

Configuration Report: Hold the Print Screen button for 10 seconds until the LED flashes once, then release. This prints your Serial Number and Firmware Version.

Supplies Information: Hold the button for 15 seconds until the LED stays green, then release. This prints the CRUM number needed for programming custom firmware. 3. Full Factory Reset (Service Mode)

To perform a complete memory wipe, you must enter "Service Mode" or "Tech Mode":

Entry: Turn the printer off. Press and hold a specific functional button (often the Print Screen button) while simultaneously pressing the Power button. To reset a Samsung ML-2165 Go to product

Confirmation: Hold both until the LED remains solid green, indicating it is in service mode.

Clearing Memory: Once in this mode, professional technicians typically use a "fix" firmware file sent from a computer via USB to clear all usage counters and memory settings. 4. Troubleshooting Light Codes

Flashing Orange: Indicates low toner or a firmware update is in progress.

Solid Red: Typically means the cover is open, there is no paper, or a serious internal error has occurred. Solid Orange: Often signifies a paper jam.

For persistent hardware errors, you can check the Samsung Support page (now managed by HP) for official diagnostic tools. Reset Fix Firmware Samsung ML-2165

To reset the Samsung ML-2165, the method depends on exactly what you are trying to achieve.

If you are trying to clear a paper jam error (because the printer thinks there is paper stuck when there isn't), follow the "Hard Reset" section.

If you are trying to reset the toner counter (because you refilled the cartridge or installed a new one and it still says "low toner"), follow the "Toner Reset" section.

Here is your printable guide:

5. Advanced Service Reset (Technician Level)

Accessing the Service Mode allows resetting the fuser count and transfer roller counter.

Procedure:

  1. Turn off printer.
  2. Press and hold Cancel + Power simultaneously for 8 seconds.
  3. Release both when “Ready” LED turns on and off twice.
  4. Press Cancel button 5 times within 3 seconds.
  5. LEDs will blink in sequence: Enter Service Mode.
  6. To reset maintenance counters: Press Power button once.
  7. Exit: Turn off printer.

Note: This is undocumented for ML-2165 in public service manuals; use only if other resets fail. Turn off printer

Method 4: Hard Factory Reset via Button Combination (No LCD)

This method resets the printer’s internal memory, clears errors, and resets all user settings. It is equivalent to a factory restore.

Steps:

  1. Turn off the printer.
  2. Disconnect the USB cable (if connected). Only the power cable should be attached.
  3. Press and hold the following buttons simultaneously:
    • Cancel button (red circle with triangle)
    • Power button (green LED usually)
    • WPS button (if your model has one – ML-2165W only). For non-WiFi models, just Cancel + Power.
  4. While holding both buttons, connect the power cord (if it was unplugged) or turn on the main power switch.
  5. Continue holding for 15–20 seconds until all LEDs flash rapidly.
  6. Release both buttons.
  7. Wait for the printer to finish its startup sequence (the green light will become solid).

Result: All settings revert to factory state. You will need to reinstall drivers and set your preferred paper size.

Summary: Quick Reference Reset Table

| Problem | Reset Method | |---------|---------------| | Printer frozen, won’t print | Power cycle (Method 1) | | Low toner message after refill | “Stop” button trick (Method 2) | | Selling or giving away printer | Hard factory reset (Method 4) | | Communication errors | Software reset (Method 5) | | False paper jam | Cancel button + power cycle (Method 6) |

3.2 Hard Reset via Button Sequence

This method resets the printer’s internal processor without erasing permanent settings.

Steps:

  1. Ensure printer is turned on and in ready state (green LED steady).
  2. Press and hold the Cancel button (circle with slash) for approximately 10-15 seconds.
  3. Release when all LEDs flash briefly.
  4. The printer will reinitialize.

Outcome: Clears active errors, cancels current job queue, and resets communication buffers.

3) Service mode reset (resets toner/maintenance counters)

Warning: Service mode performs deeper resets; follow exactly. If unsure, use a manual or authorized service center.

  1. Turn the printer off.
  2. Press and hold the Stop/Clear (sometimes “Cancel”) button.
  3. While holding Stop/Clear, press and hold the Power button.
  4. Release the Stop/Clear button while continuing to hold the Power button.
  5. Press the Stop/Clear button five times (or the sequence required by your model — typically 5).
  6. Release all buttons. The printer should enter Service Mode (LEDs will show a pattern).
  7. To clear the toner counter: press the Stop/Clear button a specific number of times (often 1–4) to select “Toner Reset,” then press Power to confirm. To clear the drum/transfer/maintenance counter, select the corresponding option in Service Mode and confirm.
  8. Turn the printer off and on to exit Service Mode.

Because Samsung ML-2165 variants differ slightly, the number of button presses to navigate Service Mode can vary. If the sequence above doesn’t work, consult a model-specific service manual.

Steps for Factory Reset on Samsung ML-2165:

  1. Turn off the printer using the power switch (in the back) or unplug it for 30 seconds.
  2. Turn the printer back on while watching the LED status light.
  3. As soon as the LED turns green (within the first 5 seconds of powering on), press and hold the Cancel button.
  4. Keep holding the Cancel button until the LED starts blinking green and red alternately (or just green rapidly). This usually takes about 10–15 seconds.
  5. Release the Cancel button. The printer will make some mechanical noises and then settle into a ready state (solid green light).
  6. Print a configuration page to confirm the reset: Press and hold the Cancel button for about 4 seconds (until the LED blinks), then release. The printer will print a self-test page showing factory defaults.

Note: If the LED does not flash red/green, try the sequence again. Timing is critical on the ML-2165.

Method 5: Samsung Easy Printer Manager Reset (Software Method)

If you have the printer installed on a Windows or Mac computer, you can trigger a reset through software.

Steps (Windows):

  1. Download and install Samsung Easy Printer Manager from the Samsung support website (now under HP support, as HP acquired Samsung’s printer business).
  2. Open the program and select your ML-2165 from the device list.
  3. Click on “Advanced Settings” (you may need to enter password – default is usually “admin” or blank).
  4. Navigate to “Device Settings” → “Reset”.
  5. Choose:
    • Reset All Settings
    • Reset Toner Counter
    • Clear Error Memory
  6. Click Apply and confirm.
  7. Restart the printer.

Note: This method requires the printer to be properly connected via USB or network. It will not work if the printer is in an error state that prevents communication.

1. How to Perform a Hard Reset (Clear Errors/Memory)

Use this method if the printer is unresponsive, displaying a persistent error light, or not connecting to the computer.

  1. Power Off: Ensure the printer is turned on. Press the Power button to turn the printer off.
  2. Unplug: Disconnect the power cord from the back of the printer and the wall outlet.
  3. Wait: Leave the printer unplugged for at least 60 seconds. This allows the internal capacitors to drain and the memory to clear.
  4. Reconnect: Plug the power cord back into the printer and the wall outlet.
  5. Power On: Press the Power button to turn the printer on. The printer will initialize and perform a self-test.
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