Hi Sharp Dvr Reset Password Fix |best| May 2026
Here’s a draft you can use for a support request, forum post, or internal note regarding resetting a password on a “Hi Sharp” DVR:
Subject: Hi Sharp DVR – Password Reset Fix
Issue:
Forgotten or unknown administrator password on a Hi Sharp DVR, preventing access to live view, playback, or system settings.
Fix / Solution Steps:
-
Locate the DVR’s serial number and system info
- Check the sticker on the bottom or back of the DVR.
- Alternatively, note the device ID shown on the lock screen (if visible).
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Use the “Forgot Password” or “Reset via Email” feature (if available)
- On the login screen, click Forgot Password or a similar option.
- Scan the QR code or copy the generated security code.
- Visit the Hi Sharp (or rebranded) password reset page (e.g.,
http://www.hisharp.com/resetor a distributor’s portal). - Enter the required codes and your email to receive a temporary password.
-
Use the universal/unlock tool for older models
- For older Hi Sharp DVRs, download a safe DVR password reset tool like “DVR Password Reset” or “CMS Password Tool.”
- Generate an unlock code using the DVR’s unique ID.
- Input the generated code back into the DVR’s password prompt.
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Hard reset via serial console (advanced / last resort)
- Open the DVR case and locate the serial/jumper pins (often labeled “RST” or “CLEAR”).
- Short the pins while powering on to reset the device to factory defaults.
- Note: This may wipe all settings and footage schedules.
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Contact Hi Sharp support or distributor
- Provide proof of purchase and the DVR’s serial number.
- Request a reset file or master password for your specific firmware version.
Prevention after fix:
- Set a new, memorable password.
- Note it in a secure location (password manager or labeled on the device).
- Enable email recovery or security questions if supported.
For resetting the password on a Hi Sharp DVR , the process varies depending on the age of your device and the firmware version. Most modern Hi Sharp recorders use a Dynamic Code or technical support verification method, while older units may still respond to default credentials. Method 1: The "Dynamic Code" Method (Recommended)
This is the standard procedure for current Hi Sharp DVRs/NVRs.
Open the Login Window: Go to the login screen on your DVR monitor.
Access Password Recovery: Click on "Forget Password" or "Retrieve Password".
Generate Dynamic Code: Select the "Dynamic Code" option. This will display a unique temporary code or a QR code on the screen.
Contact Support: Take a clear photo of this screen and email it to sales@hisharp.com.tw or contact your regional distributor. Include your model number and serial number in the request.
Apply the Key: Once they reply with a temporary password, enter it into the DVR to unlock the system and immediately set a new permanent password. Method 2: Remote Control "Secret" Reset (Specific Models)
Some Hi Sharp NVR and DVR models (like the NF series) allow a reset via the physical remote control: Point the remote at the DVR.
Press the following sequence: 8 → 8 → [ID Number] → Enter.
Note: The ID number is typically between 0 and 65535; if you haven't changed it, try the default ID found in your manual. Method 3: Default Credentials (Old or Unconfigured Units)
If the DVR is new or has been factory reset, try these common default combinations: Username: admin | Password: admin Username: admin | Password: 123456 Username: admin | Password: (Leave Blank)
For a general overview of how DVR password recovery systems typically work across various brands, you can watch this guide: How to Recover DVR Password | 2 Tested Method 2025 Technical Th1nker YouTube• Nov 11, 2023 Prevention Tip
Once you regain access, it is highly recommended to reserve an email address within the Configuration > User settings. This allows you to reset your password via a verification code sent to your phone or email without needing to contact technical support in the future.
Do you have the serial number and model number from the sticker on your DVR, or would you like help finding them? How to Reset DVR Password
Resetting a Hi Sharp DVR password generally involves using default credentials, generating a "Dynamic Code" for technical support, or performing a hardware reset on the motherboard. 1. Try Default Credentials
If the device has never been configured or was recently reset, try the manufacturer's default login: Username: admin Password: 123456 hi sharp dvr reset password fix
Alternative: Some newer models may require admin for both or 12345. 2. Request a Dynamic Code
For users who have lost their custom password, Hi Sharp provides a software-based recovery path:
Navigate to the login screen and click "Forgot Password" or "Retrieve Password". Open the "Dynamic Code" page. Take a photo or screenshot of this code.
Email the code, along with your region, model number, and serial number, to sales@hisharp.com.tw or contact your local distributor to receive a temporary reset password. 3. Hardware Factory Reset
If software methods fail, you can manually reset the unit to factory defaults by opening the casing: How to Reset DVR Password
Forgetting the administrator password for your Hi Sharp DVR can be a significant roadblock, but there are several official and technical methods to regain access. Whether you need a quick default login or a complete factory reset, this guide covers the verified fixes. 1. Try Default Passwords First
Before attempting technical resets, try the factory default credentials. For many Hi Sharp DVR and NVR models, the standard login is: Username: admin Password: 123456
Alternatively, some older or specific series may use 1234 or leave the password field blank. 2. Use the "Retrieve Password" Feature (GUI)
Modern Hi Sharp devices include a built-in recovery wizard on the local login screen.
Step 1: Click on Forgot Password or Retrieve Password on the DVR login page.
Step 2: If you previously set up security questions, you can answer them to create a new password immediately.
Step 3: If you did not set security questions, look for a Dynamic Code or QR Code option.
Step 4: Take a photo or screenshot of this dynamic code/QR code and send it to your regional distributor or contact Hi Sharp technical support at sales@hisharp.com.tw with your model and serial number to receive a temporary reset code. 3. Physical Hardware Reset (Motherboard)
If you cannot access the software menu, a hardware reset may be necessary. This requires opening the DVR casing.
The process for resetting a Hi Sharp DVR password involves official software tools, dynamic recovery codes, or contacting technical support, as most modern units do not support physical hardware reset buttons. Key Reset Methods for Hi Sharp DVRs Dynamic Code Recovery
The most common official method is through the "Retrieve Password" interface on the local monitor. Navigate to the Forgot Password Retrieve Password section on the login screen. Select the Dynamic Code page. This will display a unique temporary code or QR code.
Take a screenshot or write down the code and send it to your regional distributor or sales@hisharp.com.tw
along with your model and serial number to receive a temporary reset password. Default Credentials
If you are accessing the system for the first time or after a successful reset, the default login is typically: Hi Sharp IP Finder Software Users can download the IP finder software from the official HI SHARP Support
page. While primarily for locating cameras, it is often the first step in identifying the necessary device information for a support-led reset. "Super Password" Tools (Legacy Models)
For older non-branded or generic H.264 DVRs that share hardware with Hi Sharp, "Super Password" generators (like Superadmin.exe
) may work by generating a 24-hour temporary code based on the current date displayed on the DVR monitor. Summary Review Effectiveness Ease of Use Official Support High (Primary method) Moderate (Requires email/contact) Default Password High (For new/reset units) Software Tools : For security, Hi Sharp recommends setting up Security Questions Pattern Lock
during the initial setup wizard to avoid needing a full reset in the future. Do you need help finding the specific email address
for your regional Hi Sharp distributor to send your dynamic code? FAQ - Support | HI SHARP INTELLIGENCE
To reset a Hi Sharp DVR password, you should first try the official support channels dynamic code generated by the device itself Official Reset Methods According to Hi Sharp Support , if you have forgotten your password, follow these steps: Dynamic Code Method Navigate to the Forget Password option on your DVR login screen Retrieve Password section and select the Dynamic Code Take a screenshot of the dynamic code displayed Share this screenshot with your regional distributor or the seller from whom you purchased the device Email Support : You can also contact sales@hisharp.com.tw . When emailing, ensure you include: Your specific region model number of your unit serial number of your unit Default Credentials Here’s a draft you can use for a
If you have recently performed a reset or are setting up for the first time, try these common default settings: Default Username Default Password Default Port Hardware & Manual Reset Options
If software-based methods aren't available, these general physical reset techniques may apply: Physical Reset Button : Many DVR models have a small reset button located on the back panel or on the internal . Press and hold it for 10–30 seconds while the device is powered on to restore factory defaults CMOS Battery Removal : Some users suggest removing the internal coin-cell battery
for at least 30 seconds to several hours to clear volatile memory, though this is often ineffective on newer models that store passwords in flash memory for your local Hi Sharp distributor? FAQ - Support | HI SHARP INTELLIGENCE
Please verify that the connection port is set to the default port 9008, you should be able to control it. www.hisharp.com FAQ - Support | HI SHARP INTELLIGENCE
Or please contact sales@hisharp.com.tw to specify your region & model number & serial number. www.hisharp.com FAQ - Support | HI SHARP INTELLIGENCE
Or please contact sales@hisharp.com.tw to specify your region & model number & serial number. www.hisharp.com FAQ - Support | HI SHARP INTELLIGENCE
To reset a Hi Sharp DVR password, you must use the manufacturer's dynamic code system or a physical factory reset method. Because security systems are designed to prevent unauthorized access, there is no single "universal" button for every model. Primary Reset Methods 1. Official Dynamic Code Method
This is the recommended process according to the Hi Sharp Intelligence FAQ: Open the login screen on your DVR. Click Forget Password and then Retrieve Password.
Select the Dynamic Code page to generate a unique code or QR code on the screen.
Screenshot this page and send it to your regional distributor or seller.
Alternatively, email the screenshot along with your model number and serial number to sales@hisharp.com.tw. They will provide a temporary recovery code. 2. Physical Hardware Reset
If you cannot contact support, you may be able to force a factory reset using the motherboard: Power off the DVR and open the outer casing.
Locate the Jumper/Button: Look for two metal pins labeled G1 or a small push-button on the motherboard.
Bridge the Pins: Use a conductive tool (like a flathead screwdriver) to hold the two pins together.
Power On: While keeping the pins bridged, plug in the power and wait about 60 seconds.
Release: Once the system beeps or shows a startup screen, the password should revert to the factory default. 💡 Key Credentials & Tools
Factory Default Passwords: Try common defaults like 123456, 000000, or admin (leave password blank).
Third-Party Apps: For older models based on RaySharp or HiSilicon chips, you can try the CCTV Super Password app on Google Play to generate a code based on your DVR's serial number.
CMOS Battery Trick: Removing the small round battery from the motherboard for 5 minutes will often reset the system clock to 2000-01-01, which allows you to use specific "date-based" master passwords provided by technical forums.
If you can tell me the model number (usually on a sticker underneath) or the current system date shown on the screen, I can help you find a more specific master code. AI responses may include mistakes. Learn more
To reset the password on a Hi Sharp DVR , you can use several methods depending on your access level and specific model. The most official method involves obtaining a Dynamic Code directly from the device's interface to send to technical support. Official Password Recovery via Support
If you have forgotten your administrator password, follow these steps as recommended by the Hi Sharp FAQ:
Navigate to Password Retrieval: On the login screen, go to Forget Password, then Retrieve Password. Generate a Dynamic Code: Click on the Dynamic Code page.
Submit the Code: Take a screenshot or photo of this dynamic code and share it with your regional distributor or the seller you purchased from.
Direct Contact: Alternatively, email Hi Sharp technical support at sales@hisharp.com.tw with your region, model number, and serial number to request a reset code. Common Default Credentials Subject: Hi Sharp DVR – Password Reset Fix
Before attempting a hard reset, try the standard default credentials if the device has not been previously configured: Username: admin | Password: 123456 Username: admin | Password: admin Hardware Reset Methods
If software-based recovery is not possible, you can attempt a hardware reset to restore factory settings. Note that this often requires opening the device:
Internal Reset Button: Some models feature a physical reset button on the motherboard (PCB). While the device is powered on, press and hold this button for 10–30 seconds until you hear a beep.
Jumper Shorting (G1): Locate a jumper labeled G1 (two metal pins) on the motherboard. While the device is powered off, use a conductive material like tweezers to connect the two pins. Power on the device while maintaining the connection for 60 seconds, then release.
CMOS Battery Removal: Unplug the DVR and remove the coin-sized CMOS battery from the motherboard for 5–10 minutes. Reinserting it may clear temporary memory and revert certain settings. Password Security Features
Newer Hi Sharp models allow you to set up recovery options during the initial Wizard Setup:
Security Questions: You can configure questions and answers to allow for self-service password recovery.
Pattern Lock: This provides an alternative login method that can be configured alongside a standard password. FAQ - Support | HI SHARP INTELLIGENCE
Part 7: Preventing Future Lockouts (Post-Fix Checklist)
Once you have fixed the Hi Sharp DVR password issue, do not let it happen again. Follow this checklist:
✅ Export the configuration: After logging in, go to Main Menu > System > Maintenance > Export Config. Save the .cfg file to a USB drive. If you get locked out again, you can import this file via the SADP tool to restore a known password.
✅ Set a recovery email: Some newer Hi Sharp models (firmware v4.0+) allow you to bind an email address to the admin account. Go to User Management > Security Email.
✅ Write down the password physically. Keep it in your server room notebook. Do not rely on your memory.
✅ Disable "Password Expiration." Inside System > Security > Password Settings, set "Password Validity Period" to "Never."
✅ Create a second admin user. Add a user named backup with full privileges and a different password. This is your insurance policy.
Conclusion: Regaining Control of Your Hi Sharp DVR
The Hi Sharp DVR reset password fix ranges from embarrassingly simple (default 12345) to moderately complex (XML file generation). In 9 out of 10 cases, the SADP tool extraction method will restore full access without data loss.
Don't be intimidated by the technical steps. The process is standard across the security camera industry. If you have a monitor attached to the DVR, the GUI method is best. If you are remote, use the network configuration tool.
Final professional advice: The moment you get back in, back up your configuration and upgrade the firmware to the latest version. Manufacturers often patch these backdoor exploits, but they also introduce proper "Forgot Password" email features.
You are now the expert. Go fix that DVR and get your security footage back online.
Keywords used: hi sharp dvr reset password fix, hi sharp password recovery, hi sharp dvr unlock, hi sharp default password, sadp tool hi sharp, hi sharp config tool.
What you need:
- A computer on the same network as the DVR (or direct Ethernet connection).
- The Hi Sharp DVR's local IP address (find this via your router's DHCP list or the DVR's OSD if you can see the monitor).
- A free software tool: Hi Sharp Config Tool or SADP (Search Active Devices Protocol).
Troubleshooting – Why Won’t the Hi Sharp DVR Reset Password Fix Work?
| Symptom | Likely Cause | Solution | |---------|--------------|----------| | Security code changes on every attempt | DVR’s internal battery is dead | Replace CR2032 battery on motherboard, then retry | | Support says “no record of device” | Gray market or cloned DVR | Try Method 4 (hardware reset) | | Reset file not recognized | Wrong firmware version | Re-download correct file for your exact model number | | DVR beeps but no monitor display during reset | Video output changed (VGA vs HDMI) | Try both ports or use BNC output |
1. Identify Your Sharp DVR Model
Sharp DVRs are often rebranded from OEM manufacturers (e.g., Dahua, Hikvision, or generic Linux DVRs).
Common Sharp DVR series:
- Sharp AN-SR series
- Sharp DH series
- Sharp branded security kits (Costco, Sam’s Club models)
Check the sticker on the bottom or back of the DVR for the exact model number.
3. Use the “Forgot Password” / Security Question Feature
On newer Hi Sharp DVRs connected to a monitor:
- On the login screen, click Forgot Password (bottom right).
- Answer the security question if you set one.
- If not set, you may see a reset code (e.g., 16–20 digit number). Write it down.
Part 4: The "Generate Reset File" Method (Most Reliable Fix)
If the easy tricks fail, you need to generate a password reset XML file. This is the official Hi Sharp DVR reset password fix used by technicians.