How to Perform a Full Factory Reset on a FortiGate 30D Resetting your FortiGate 30D
to its factory default settings is a common troubleshooting step, especially if you've lost admin access or need to clear out an old configuration for a fresh start. This guide covers the two most effective methods: the physical reset button and the Command Line Interface (CLI). Important: Before You Start A factory reset will completely erase
all firewall policies, VPN settings, and custom configurations. If you still have access, it is highly recommended to backup your configuration Default Credentials (Post-Reset): (leave blank) Default IP: 192.168.1.99 Method 1: Using the Physical Reset Button (Pinhole)
This is the best method if you are locked out of the device and don't have a console cable. Locate the Reset Button : On the FortiGate 30D, look for a small pinhole labeled on the back panel near the power connector. Power Cycle
: Unplug the power cable and wait about 10 seconds, then plug it back in. Timed Press : Wait for the
LED to start blinking slowly (usually within 30–60 seconds of booting). Hold and Release : Insert a paperclip into the pinhole and hold it for about 15–30 seconds
: The STATUS LED should begin blinking faster, and the unit will automatically reboot. Once it finishes, it will be back to factory defaults. Method 2: Using the CLI (Command Line)
If you have access via a console cable or the web-based CLI console, this is the quickest method. How to reset Fortigate 30D to factory default fortigate 30d factory reset full
After reboot, the device reverts to factory settings. Limitation: If the previous owner disabled the reset button via config system admin or the OS is corrupted, this method will fail.
Use this if the reset button fails, the device is stuck in a boot loop, or you want to wipe and reinstall the firmware (the most "full" reset possible).
Requirements:
FGT_30D-v6-buildxxxx-FORTINET.out). Note: Since the 30D is end-of-life, obtain this from Fortinet Support (requires contract) or a backup.Steps:
192.168.1.10 (or 192.168.1.x). Place the firmware image in the TFTP root directory.Esc) when you see:
Press any key to enter menu...
You will see the BIOS menu (options 1–6).[G] or [4] (varies by firmware): "Load firmware from TFTP server".port1192.168.1.99192.168.1.10.out file)192.168.1.99, admin/no password). Optionally, run execute factoryreset from the CLI after boot for double measure.This is the gold standard. It works even when the device is bricked, stuck in boot loop, or has a corrupted filesystem.
192.168.1.99? Manually set your PC to 192.168.1.10, subnet 255.255.255.0. Disable other network adapters.http://192.168.1.99) – some older firmware defaults to HTTP. Then enable HTTPS after login.⚠️ Final note: The FortiGate 30D cannot run FortiOS 6.2 or newer. Maximum supported version is FortiOS 6.0.x (or 5.6.x for very early hardware revisions). Do not attempt to load firmware for other models – it will brick the device.
To perform a full factory reset on a FortiGate 30D, use the command-line interface (CLI) for a software reset or the physical reset pinhole if you are locked out of the device. Method 1: Command-Line Interface (CLI) How to Perform a Full Factory Reset on
This is the standard method if you have administrative access via a console cable or SSH.
Connect to the CLI: Use a console cable (RJ45 to DB9 or USB) and a terminal emulator like PuTTY with settings: 9600 baud, 8 data bits, no parity, 1 stop bit.
Log in: Enter the administrator credentials (default: username admin, no password).
Execute the Reset: Type the following command and press Enter:execute factoryreset.
Confirm: When prompted with Do you want to continue? (y/n), type y. The device will wipe all configurations and reboot automatically. Method 2: Physical Reset Button (Lockout Method)
Use this method if you cannot log in. The FortiGate 30D has a small RESET pinhole, typically located near the power connector or on the back panel. Power Cycle: Unplug the power from the device.
Hold Reset: Use a paperclip to press and hold the RESET button while plugging the power back in. Locate the small reset button (pinhole) on the
Observe LEDs: Continue holding for 10–30 seconds until the STATUS LED begins to flash amber or red.
Release: Release the button. The unit will boot with factory default settings. Post-Reset Defaults
Once reset, the device will be accessible using these defaults:
How to reset to Factory Default configura... - Fortinet Community
Log in with admin (no password). Go to System > Administrators (or CLI: config system admin) and set a strong password. Leaving the password blank is a critical security risk.
Note: Some firmware versions show “Reset” under System → Dashboard widgets.
Before attempting a full reset, gather the following:
Warning: A full factory reset removes ALL configurations, including interface IPs, routing, firewall policies, SSL VPN certificates, and local user databases. Backup your config first if you have access (
execute backup config tftp <filename> <tftp_server_IP>).