Dollar General Alcohol Sales Training Answers

Selling alcohol at Dollar General requires strict adherence to company policies and legal regulations. All employees must complete Alcoholic Beverage Sales Training computer system at their home store within 3 days of hire and before operating a register. Essential Policy Answers Mandatory ID Checks : You must check identification for

alcohol purchase, even if you recognize the customer from previous visits or they claim to have left their ID at home. Expired IDs accept an expired ID for alcohol sales. Third-Party Purchases

: You must refuse a sale if you believe the person is purchasing alcohol on behalf of a minor (proxy purchase). Employee Purchases : Employees are strictly prohibited

from purchasing alcohol during their scheduled shift, including paid or unpaid breaks. Refusal Protocol

: When refusing a sale, state the policy clearly, remain non-judgmental, offer an alternative (if applicable), and call for a manager or key carrier if backup is needed. Acceptable Forms of Identification Acceptable IDs must be government-issued dollar general alcohol sales training answers

and include a photo and date of birth. Commonly accepted forms include: Driver’s License State-Issued Non-Driver ID Military ID Permanent Resident Card : College and high school IDs are acceptable. Alcohol Science & Legal Knowledge Body Elimination : It takes the body approximately to eliminate the alcohol from one standard drink. Standard Drink Equivalency

: A 12-ounce beer (5% ABV), a 5-ounce glass of wine (12% ABV), and a 1.5-ounce shot of 80-proof spirits all contain approximately the same amount of pure alcohol. BAC Factors

: Factors such as weight, age, and food intake influence a person's Blood Alcohol Content (BAC). For example, an older person may have a higher BAC than a younger person of the same weight after drinking the same amount.

: Employees can be held personally liable (criminally or civilly) for violating state alcohol sales laws. Key Operational Steps : Use your personal cashier ID and password on to receive credit for the training. Age Requirements Selling alcohol at Dollar General requires strict adherence

: You must meet your state's minimum age requirement to scan alcohol. If you are underage, a manager or key carrier must scan the item and check the ID.

: If you transfer from a store that does not sell alcohol to one that does, you must complete the training operating a register at the new location. or details on how to handle difficult customer refusals Solved: DOLLAR GENERAL Alcohol Sales Training ... - Gauth


Step 2: Remember the "Two Warnings"

The exam will ask what to do before you call the police. You must give two verbal warnings:

  1. “I cannot sell you alcohol today because I cannot accept your ID.”
  2. “If you continue to argue, I will have to ask you to leave the premises.”

If they refuse to leave after the second warning, then call the manager or police. Step 2: Remember the "Two Warnings" The exam

Section 6: Consequences of Wrong Answers (Real-World)

Understanding the “why” behind the answers is critical. If you answer incorrectly and then act on that wrong answer, here’s what can happen:

  • Personal fine: Ranges from $500 (first offense, some states) to $5,000+.
  • Criminal charge: Selling to a minor is a misdemeanor in most states.
  • Job loss: Immediate termination per DG policy.
  • Liability lawsuit: If a minor you served causes a DUI crash, you can be sued personally.

Conversely, correctly answering “Refuse the sale” and following through protects you, the store, and your community.


3. Identification Verification Protocols

The "answers" to Dollar General’s training assessments heavily rely on the proper mechanics of ID checking. The training outlines a specific "Three-Step Process" for verification.