Cargowise Documentation 📌

Comprehensive Guide to CargoWise Documentation CargoWise documentation encompasses a wide range of resources designed to help users, administrators, and developers navigate the complex ecosystem of WiseTech Global's flagship logistics platform. From user-facing training guides to technical API manuals, these resources are essential for optimizing supply chain operations and ensuring system compliance. 1. Accessing CargoWise Documentation and Learning

Most official CargoWise documentation is hosted within secure portals accessible to active subscribers. CargoWise Integrations - Complect Solutions cargowise documentation

Advanced Automation: Workflow Bots and Rules

Cargowise 2023+ (and the upcoming CargoWise Next) introduces low-code automation. For documentation, this is revolutionary. Advanced Automation: Workflow Bots and Rules Cargowise 2023+

• Auto-Emailing: Set a rule: When "Flight Arrived" status is reached AND "HAWB" exists, automatically email the HAWB and Arrival Notice to the Notify Party.
• Conditional Fields: Hide the "Vessel Name" field if the Transport Mode is "Air." Show the "Place of Receipt" only for Multimodal shipments.
• Auto-File Naming: Configure the system to save attachments as [JobNumber]_[DocumentType]_[Date].pdf automatically, eliminating "final_v3_FINAL.pdf" syndrome.

✅ Quality Control

• Run the “Document Validation” report – Identifies missing required fields before customs filing.
• Check for consistency – Gross weight must match between Packing List, B/L, and Manifest. CargoWise can flag mismatches if configured.
• Use e-signatures – For master B/Ls and AWBs, digital signatures via CargoWise eliminate printing/scanning delays.

8. Real-World Impact Example

Before CargoWise: A forwarder spent 3 hours per shipment manually retyping data from emails into Word-based B/Ls, with a 12% error rate leading to customs holds.
After CargoWise: Data entered once; B/L generated in 90 seconds; errors dropped to 1.2%. Customs release time improved by 2 days on average. Auto-Emailing: Set a rule: When "Flight Arrived" status

2. Key Documentation Types in CargoWise

| Document | Purpose | Typical Workflow Step | |----------|---------|----------------------| | Ocean Bill of Lading (B/L) | Contract of carriage; title of goods | Post-booking, pre-loading | | Air Waybill (AWB) | Air transport contract | Pre-export, before cargo handover | | House B/L / HAWB | Forwarder’s document to consignee | After carrier B/L received | | Commercial Invoice | Customs valuation & payment trigger | Sales order → Shipment | | Packing List | Verifies cargo contents & dimensions | Warehouse / stuffing | | Cargo Control Document (CCD) | Customs transit control (e.g., EU, Canada) | Cross-border movements | | Certificate of Origin | Tariff preference eligibility | Upon request / compliance | | Freight Invoice | Billing to customer (often auto-generated from cost/revenue) | Post-arrival or pre-alert |