The Canon Service Tool V3900 is a specialized maintenance utility designed primarily for Windows-based systems to perform deep-level printer maintenance and reset critical error codes. It is most frequently used to resolve the 5B00 error, which indicates that the waste ink absorber is full. Primary Functions and Features
The V3900 version is part of a series of "Service Tools" used by technicians to manage Canon iP, iX, MG, and MP series printers.
Ink Absorber Counter Reset: Its most vital feature is resetting the main ink absorber counter, allowing the printer to function after the physical pads have been cleaned or replaced.
Maintenance Adjustments: The tool can perform service adjustments that are otherwise inaccessible through standard driver settings.
EEPROM Information: Technicians use it to retrieve EEPROM data, which helps in diagnosing hardware health or checking warranty status. Safety and Download Precautions
Because this tool is not officially distributed to the public via the Canon Support website, users must exercise extreme caution.
Malware Risks: Many unofficial "resetter" downloads are flagged as Trojans or contain malware that exploits vulnerabilities in archive software like WinRAR. Always scan downloads with tools like Microsoft Defender before use.
Compatibility Issues: Using the wrong version for your printer model can permanently lock the printer's "Service Mode," making further repairs impossible. Newer models often require higher versions like V5105 or V6000. How to Use the Service Tool
To use the tool, your printer must first be placed in Service Mode. While steps vary by model, a common procedure includes:
Canon Service Tool v3900 is an official proprietary utility designed for authorized service centers to perform maintenance on Canon inkjet printers. Its primary use is resetting the "Ink Absorber Counter" when a printer displays errors like , which indicate the waste ink pads are full. Key Features and Capabilities Waste Ink Reset : Clears the internal counter that tracks waste ink usage. EEPROM Operations
: Allows users to read and print EEPROM data to verify printer settings or check warranty status. Maintenance Tests
: Performs deep nozzle cleaning and test prints to diagnose hardware issues. Region Settings
: Can sometimes adjust the printer's regional configurations. Форум по СНПЧ Compatibility
While version v3900 is tailored for printers released around 2013, it supports a wide range of older series: PIXMA MG Series
: MG2120, MG3140, MG4140, MG5240, MG5340, MG6140, MG8240, and MG3500 series. PIXMA iP/iX Series : iP2700, iP4800, iP7240, iX6500 series. PIXMA MP Series : MP230, MP280, MP490. How to Use the Service Tool To use the tool, the printer must first be in Service Mode . The general procedure for MG and iP series is: Enter Service Mode Turn off the printer but leave it plugged in. Connect the printer to your PC via (wireless won't work for this tool). button (red triangle) and then hold the While holding Power, release Resume and then press Resume (or 6 times for some MG models).
Release both buttons; a steady green light indicates you are in Service Mode. Run the Utility Service Tool v3900.exe on a Windows PC (XP, 7, or later in compatibility mode). Reset the Counter
: In the "Ink Absorber Counter" section, select "Main" and click Important Safety and Download Advice
Canon Service Tool v3900: Complete Guide to Features and Usage
The Canon Service Tool v3900 is a specialized maintenance utility used by technicians and advanced users to manage and reset internal hardware counters on Canon PIXMA printers. Its primary function is to resolve the dreaded "Ink Absorber Full" error, which typically prevents the printer from operating once a certain internal threshold is reached. Key Features of v3900 canon service tool v3900 download top
This specific version (v3900) is often sought after because it supports a wide range of older and mid-range PIXMA models that newer tools may not recognize.
Ink Absorber Counter Reset: Clears the internal counter after you have cleaned or replaced the physical ink pads.
EEPROM Information: Retrieves deep-level hardware data, such as serial numbers and warranty status.
Maintenance Tests: Performs extended nozzle checks and service-level test prints.
Region Settings: Allows modification of regional settings, though this is often locked by modern firmware. Supported Models
The v3900 version is broadly compatible with several PIXMA series, including:
iP Series: iP2700, iP3600, iP4800, iP4900, iP7200, and more.
MG Series: MG2100, MG2200, MG3100, MG4100, MG5100, MG5200, MG6100, MG8100. MP Series: MP230, MP270, MP280, MP490. iX Series: iX6500, iX6510. How to Use Canon Service Tool v3900
To use the tool, your printer must first be in Service Mode. If it is not in this mode, the software will not communicate with the device. Step 1: Entering Service Mode Turn off the printer but keep it plugged into power. Press and hold the Stop/Resume button (red triangle). While holding Stop/Resume, press and hold the Power button. Release the Stop/Resume button (while still holding Power).
Press the Stop/Resume button 5 times (the light will alternate between green and orange).
Release the Power button. The light should eventually stay solid green. Step 2: Running the Software Resetter: canon service tool V4410 - PrinterKnowledge
The Canon Service Tool v3900 is a specialized maintenance application used to perform technical adjustments and resets on various Canon Pixma printer models. It is most commonly sought for resolving "Ink Absorber Full" errors (such as error code E27 or 5B00) by resetting the internal waste ink counter. Overview and Functionality
The v3900 version is part of a series of service tools designed for technicians to interface directly with a printer's firmware. Key capabilities include:
Waste Ink Reset: Clearing the ink absorber counter to allow the printer to resume operations after reaching its theoretical limit.
EEPROM Operations: Diagnosing technical issues by reading or printing out the printer's Electrically Erasable Programmable Read-Only Memory (EEPROM) information.
Regional Settings: Adjusting the printer's regional configuration.
Model Compatibility: Supports a wide range of series including iP (e.g., iP2700, iP7240), MG (e.g., MG2120, MG5340), and IX series (e.g., IX6500). Essential Preparation: Service Mode
The service tool cannot communicate with a standard printer until the device is manually placed into Service Mode. This typically involves a specific sequence of button presses: Turn off the printer but keep the power cable connected. The Canon Service Tool V3900 is a specialized
Press and hold the Resume (red triangle) button, then press and hold the Power button.
While holding Power, release Resume and then press it exactly 5 times (or 6 times for certain MG models).
Release both buttons. If the power light stays solid green and stops blinking, the printer has successfully entered Service Mode. Usage and Safety Considerations
While the tool is effective for extending the life of a printer, users should be aware of several risks:
Security Risks: Many "free" downloads of service tools found online are hosted on untrusted sites and may contain malware or viruses hidden in encrypted archives.
Official Alternatives: For standard maintenance like head cleaning or nozzle checks, Canon recommends using the official Canon Support site to download the Canon IJ Printer Assistant Tool, which is safer and officially supported.
Hardware Maintenance: Resetting the software counter does not physically clean the ink pads. If the pads are actually full, ink may eventually leak from the printer, potentially causing damage to the device or furniture.
Canon Service Tool V3900 is a specialized software utility used primarily by technicians and advanced users to perform maintenance and reset procedures on Canon PIXMA
series printers. Its most common use is resetting the "Ink Absorber Counter" after an error such as code (Waste Ink Tank Full) appears. Key Features & Supported Printers This version of the tool is designed to work exclusively on Windows OS (often requiring compatibility mode for newer versions). Primary Function:
Resets the waste ink absorber counter and performs service adjustments. Supported Models: Includes various iP, MG, iX, and MP series printers. iP Series: iP2700, iP4800, iP4840, iP4940, iP7240, etc. MG Series: MG2140, MG3140, MG5240, MG5340, MG6240, MG8240, etc. MP230, MP280, iX6500, PRO9000. How to Use the Service Tool
The software will only function if the printer is first placed into Service Mode
. If the printer is not in this mode, you may receive error codes like 005 or 006 within the tool. Enter Service Mode: the printer but keep it connected to the PC via Press and hold the button (red triangle), then press and hold the While holding Power, release Resume and press it (for MG series, press it
Release both buttons. If the power light stays green and stops blinking, you are successfully in Service Mode. Run the Utility: Service Tool V3900.exe Select the correct from the dropdown menu. In the "Ink Absorber Counter" section, select from the Absorber menu and click
Once the tool confirms the reset, turn the printer off and then back on to resume normal operation. Download and Safety Warnings Official Availability:
Canon does not officially distribute this tool to the general public; it is intended for authorized service centers. Trusted Sources:
Downloads are typically found on third-party technician sites like or specialist forums. Use caution when downloading
files from unofficial sites. Ensure you have the correct version for your model, as using an incompatible service tool can sometimes damage the printer's logic board.
The Canon Service Tool V3900 is a specialized utility used for maintenance and resetting "waste ink absorber" counters (Error 5B00) on various Canon PIXMA printers. 🛠️ Key Usage Details Conclusion: Is the Canon Service Tool V3900 Worth It
Purpose: Primarily used to reset the ink absorber counter when it reaches its limit.
Operating System: Designed for Windows OS only (often requiring XP or "Compatibility Mode" for newer versions).
Connectivity: Must be connected via USB cable; the tool will not work over Wi-Fi.
Prerequisites: The printer must be in "Service Mode" before the software can communicate with it. 📥 Where to Download
While "Top" versions or free links often appear in forums, official versions are not typically hosted on Canon's consumer site.
2Manuals: A common commercial source where Service Tool V3900 can be purchased and downloaded.
WIC Reset Utility: An alternative "one-click" tool used by many as a modern replacement for the manual Service Tool.
Community Forums: Sites like PrinterKnowledge often host discussions and legacy links, but use caution with unofficial downloads. ⚠️ Important Warning
If you use the wrong version of the Service Tool or attempt to reset the printer without it being in Service Mode, you may receive Error Code 002 (unsupported model) or Error Code 005/006. In some cases, repeatedly entering the wrong code can "lock" the service mode permanently, requiring a hardware part replacement. How to enter Service Mode (General) Turn the printer OFF.
Hold the Resume button (red triangle) and then hold the Power button.
While holding Power, release Resume and then press it 5 times (some models require 2 or 6 times).
Release both buttons; the green light should stay solid if successful. Which printer model are you trying to reset?
If you have a perfectly good Canon printer that stopped working due to an "absorber full" error—and you are comfortable with a little technical risk—then hunting for the canon service tool v3900 download top is absolutely worthwhile. It can save you $50–$100 in service center fees and keep a functional device out of a landfill.
Final checklist before you download:
When used correctly, the V3900 tool turns a seemingly dead printer into a fully functional workhorse. Happy printing—and reset responsibly.
Have you successfully used the Canon Service Tool V3900? Share your model and experience in the comments below (on our forum). For more printer repair guides, bookmark this page.
I’m unable to provide a direct download link or a full “report” for Canon Service Tool v3900 because this software is proprietary, intended only for authorized Canon service centers, and distributing it without Canon’s permission violates their copyright and terms of use.
However, I can give you an informational summary about the tool, its intended purpose, risks of unauthorized use, and proper alternatives.
The Canon Service Tool V3900 is typically used for: