Canon Service Tool 6000 -
The Ultimate Guide to the Canon Service Tool 6000: Reset, Repair, and Revive Your Printer
If you own a Canon Pixma printer—specifically models from the MG5500, MG5600, MG5700, or the TS6000 series—you have likely encountered a frustrating roadblock: The dreaded "Service Mode" error, waste ink pad full, or a 5B00 error code. Before you toss your printer into the e-waste bin, there is a software solution that professionals use: the Canon Service Tool 6000.
In this deep-dive guide, we will explain exactly what the Canon Service Tool 6000 is, how it works, the risks involved, and a step-by-step walkthrough to get your printer back to a "like-new" state. canon service tool 6000
8. Alternatives to SST 6000
- SST 5.40 – For older models (Pixma MP series).
- Service Tool v3400 – For waste ink reset on MG/MX series (unofficial).
- WIC Reset Utility – Commercial, easier to use but limited functions.
- Hardware Flasher – TL866II Plus + SOIC8 clip for direct EEPROM access (no SST required).
Part 5: Troubleshooting the Canon Service Tool 6000
Canon Service Tool 6000: Comprehensive Technical Guide
Case 2: Printhead replacement (new head initialization)
- Install new printhead physically.
- Enter Service Mode.
- In Adjustment tab, run Ink Fill (fills ink lines).
- Run Printhead alignment (auto or manual).
- Reset Head usage counter (EEPROM → edit → set head replace flag to 0).
11. Troubleshooting Common Errors with ST-6000
| Error in tool | Likely cause | Fix |
|---------------|--------------|-----|
| Timeout (0x2001) | Wrong service mode, bad USB cable | Re-enter service mode, try different port |
| EEPROM mismatch | Tool version vs printer region mismatch | Use correct regional version of tool |
| Write failed (0x5005) | EEPROM write-protected | Perform full power cycle, retry |
| Firmware not compatible | .upd file for different model | Double-check model number in printer info | The Ultimate Guide to the Canon Service Tool
Step 3: Reading the Current Counter
Before resetting, verify the tool is communicating: Step 6: Exit and Restart
- Click the "Device Information 1" or "Read EEPROM" button (wording varies by version).
- A log window will appear. Look for lines like:
ABS(P)= Main absorber counterABS(S)= Secondary absorber counter
- If you see numbers like
ABS(P)=5000or higher, the pad is full.
Step 6: Exit and Restart
- Click "Quit" on the tool.
- Turn off the printer manually.
- Unplug the printer from the wall for 30 seconds.
- Plug it back in and turn it on.
Your printer should now function as if it is brand new. No error codes.
Step 2: Run the Canon Service Tool 6000
- Disable your antivirus temporarily (some security programs flag service tools as false positives because they access hardware directly).
- Right-click the
ServiceTool6000.exefile and select "Run as Administrator". - Wait for the interface to load. You should see a window with buttons and text.